Hopefully they have already identified the design/manufacturing flaw and a replacement port on the machine will fix everything.
There is some sort of hardware within the internal design of these ports that is giving out, otherwise all of my ports would have the same fit. I have 1 USB-C/Thunderbolt 3 port that is extremely loose, 2 that are loose, and 2 that seem okay and slightly lock in place. All they had to do was make 1 port that works, and replicate that 3 times. There are only 4 ports on this machine and they are all identical. At 8 months of ownership, I found this thread. Then it gradually started to annoy me enough that I felt like something was seriously wrong with the design of this machine. I didn't realize how bad my problem was until about 6 months of ownership. If enough people lodge their complaints about the USB-C/Thunderbolt 3 ports here, Apple will take notice. I could go on and on and on about the keyboard and the stupid touch bar, but I'd rather this thread stay on topic. I'm tired of having my phone syncing interrupted halfway through the process because the cable inched itself out of the port. I'm tired of have huge drives disconnect while editing large video projects and losing my work. I'm tired of looking up and seeing 5% battery life and then realizing the power adapter has wiggled slightly loose and the laptop hasn't been charging at all. If they don't fix mine, I'm selling this laptop.
I’ve had this laptop for 8 months now and simply put. My finger is constantly brushing the TouchBar’s oddly positioned ESCAPE key resulting in lost work. The butterfly keyboard mechanism started squeaking after only 4 months. I spent almost $5k on this piece of crap. That laptop lasted 7 years!! I wish I had never bought this new machine. I often look up to see my battery is at 5% because the power cord has wiggled loose about 1mm and the machine is no longer charging. My hard drives disconnect if I breathe on the cable too hard. The USB-C/Thunderbolt 3 port on the New Macbook Pro is horrible. This design decision is a disaster since the port is also used by harddrives. I suspect that since they tossed the magsafe port, they attempted to make a port that fits loosely enough that should you trip on the cord, the cord will come out easily. I can’t believe Apple didn’t make these ports without any sort of locking mechanism. Give feedback if you take it in and they actually have made it better. Taking it to a center was an all day thing in my area and I don't have time right now to do it again. I guess I will have to put a rubber band on it to keep expensive hyper drive adapter attached to my expensive $2500.00 MacBook Pro. As the person below said I think they have a cheap part problem and really aren't fixing the problem. It has a totally different feel on left side than right side. If you take it in and they say they fixed it make sure you take you adapters and connectors with you so you can test it and don't let them tell you it's working properly.
I still get my external monitor and external hard drive disconnecting randomly. I really didn't notice a difference in how the adapter or Apple USB-C connectors snapped into unit but they assured me that it fit properly. Went back in within two days to pick up and they said they replaced the power unit. Took it into Apple Center, they sent it out for repair. I had the same problem on left side of my 2017 MacBook Pro 15" I purchased in September. Magnetic DC connector.Ac cord provided.Power adapter for Apple MacBook and 13-inch MacBook Pro.Magnetic connection to computer breaks cleanly w.
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